Privacy Policy

Privacy Policy – Zenergy K9 Training Co

This Privacy Policy applies to all personal information collected by Zenergy K9 Training Co via our website, social media platforms, and during the course of providing dog training, behaviour modification, and related services.

By booking with Zenergy K9 Training Co, you acknowledge and agree that your dog may be photographed or filmed while participating in training, enrichment, boarding, or other services. These images and videos may be used for business-related purposes, including but not limited to:

• Social media (e.g. Instagram, Facebook, TikTok, YouTube)
• Marketing and promotional content
• Website content
• Educational materials
   

If you do not wish for your dog’s image to be used publicly, please notify us in writing prior to your booking at zenergyk9@gmail.com.

Under the Privacy Act 1988 (Cth), personal information refers to information or an opinion about an individual who is identified or reasonably identifiable, regardless of whether the information is true or recorded in a material form. If the information does not identify you or reasonably allow you to be identified, it is not considered personal information under this policy.

The type of personal information we may collect includes:

• Full name
• Phone number 
• Email address
• Residential address
• Payment details
• Pet details (e.g. dog’s name, breed, age, medical history, behavioural notes)
   

We collect personal information when you:

• Book services or make an enquiry
• Communicate with us via phone, email, or online
• Provide details in forms or through the website
• Interact with our social media or digital platforms

Cookies may also be collected when you visit our website, helping us improve your online experience. Cookies generally do not identify you personally.

We collect personal information to:

• Provide and improve our dog training and behavioural services 
• Communicate important updates or information
• Share training outcomes, tips, or content online (with image consent)
• Manage bookings, payments, and customer service

We may share your information with service providers who assist us with operations (e.g. payment systems, website management), but we do not sell or rent your information to third parties.

By engaging with our services, you may receive updates, tips, and promotional content related to dog training. You can opt out at any time by contacting us at zenergyk9@gmail.com.

Under the Australian Privacy Principles, you may request access to or correction of your personal information at any time. To do so, please email us using the contact details below.  However, behavioural or training assessments made by a qualified trainer at Zenergy K9 Training Co are based on professional observation and are not subject to removal or alteration upon request. These assessments may be shared online for educational or promotional purposes, and by engaging our services, you acknowledge and agree to this practice.

Contact Us

For any privacy-related questions, requests, or complaints, please contact:

📧 zenergyk9@gmail.com
🐾 Zenergy K9 Training Co